FAQ2019-08-08T00:54:26+01:00

Frequently Asked Questions

Please feel free to browse through our collection of frequently asked questions below. If you prefer you are also welcome to get in touch with any questions you have and we would be delighted to answer them.

What happens during a service?2019-08-08T00:46:11+01:00

Every time we carry out a mobility scooter service, we go through the following items in detail:

  • Checking of all nuts, bolts and screws that attach to shrouds, seats, chassis and brackets that form part of the scooter.
  • Greasing of all key moving components that are common on scooters, for example; ball joints, tie rods, suspension etc.
  • Load testing of the mobility scooter batteries to ensure they are in proper working order with the option of getting discounted replacements if needed.
  • Inspection and testing of all electrical components of the scooter, for example; lights, key, speed control, buttons etc.
  • Test and inspection of the main motor and gearbox to ensure no damage and that the brushes are in good working order.
  • Full top to bottom damage check to ensure there’s no dangers or potential future issues that could arise.
Is there a guarantee on replacement batteries?2019-08-08T00:46:14+01:00

Yes, there is a 1 year guarantee on all replacement mobility scooter or wheelchair batteries. Batteries should last anywhere from 2-3 years and if they fail within the first year we will replace them free of charge at no cost to you. Terms and conditions apply in relation to misuse or not following recommended mobility scooter or electric wheelchair manufacturer guidelines.

What if I need batteries for my mobility scooter or powered wheelchair?2019-08-08T00:46:31+01:00

As part of an annual stairlift service we will test the batteries to ensure they are in good working order. Mobility scooter or powerchair batteries generally last on average of 2-3 years and if they are in need of replacement then these will be provided at a discounted rate of our standard battery replacement price.

How often should I service my mobility scooter or electric wheelchair?2019-08-07T18:18:39+01:00

Mobility scooters and electric wheelchairs should generally be serviced every 12 months by a competent engineer. If you have a new mobility product we’d recommend you contact the supplier as it may be required they service it as part of your guarantee.

 

Do you cover all of Ireland?2019-08-07T18:38:20+01:00

Yes. We offer our mobility repair services throughout Ireland.

Does a mobility battery replacement take long?2019-08-07T18:40:58+01:00

A mobility scooter or electric wheelchair battery replacement will take no longer than 30-45 minutes from start to finish.

How much do replacement mobility batteries cost?2019-08-07T18:43:47+01:00

Our prices can vary depending on the size of batteries in your mobility scooter or electric wheelchair and distance from our base. Please feel free to Contact Us for a quote or call 083 304 4129

What if you find an issue whilst carrying out a service?2019-08-07T18:58:11+01:00

If we discover an issue whilst carrying out a service we will advise you of your options. One of the reasons to get a service is to also check to see if there’s any underlying or unnoticed problems. If there is an underlying issue it could worsen overtime.

How long does a mobility scooter service take?2019-08-07T20:01:34+01:00

A service for a mobility scooter or electric wheelchair will usually take 1 – 2 hours to complete.

 

How much does an annual service cost?2019-08-07T20:03:48+01:00

For servicing our prices can vary depending on the type of mobility product and distance from our base, so please feel free to Contact Us for a quote or call 083 304 4129

 

What if my mobility scooter or powerchair is too old to repair?2019-08-07T20:11:37+01:00

We will always try our very best to get your machine back up and running, but sometimes unfortunately this cannot be helped. If your mobility scooter or powerchair is too old to repair or parts are not available, we would recommend a replacement mobility product.

 

How much do mobility repairs cost?2019-08-07T20:25:44+01:00

It’s hard to estimate the cost of a repair, prices can vary depending on the repair diagnosis and location we have to call out to, so please feel free to Contact Us for a quote free or call 083 304 4129

 

 

How long does it take to repair a mobility scooter or electric wheelchair?2019-08-07T20:43:56+01:00

If it is a minor repair and we have parts in stock, we will have your mobility scooter or electric wheelchair back up and running for you within a few hours. If parts are needed, we will try to source them locally but sometimes these may need to be ordered from the UK or other countries.

What’s the most common issues with mobility scooters and powered wheelchairs?2019-08-07T20:53:05+01:00

The most common issues with mobility scooters and powered wheelchairs can be the batteries. If the scooter or powered wheelchair hasn’t been used for a while the batteries can completely die. Mobility scooters and powered wheelchairs use gel batteries and once these are depleted it is almost impossible to bring them back.

 

If you have any additional questions or would like to know more then please feel free to Contact Us.

We’ve Got You Covered For Mobility Repair Services

Solutions For All Brands Of Mobility Scooters & Electric Wheelchairs

  • Pride, Kymco, Rascal, Freerider, Shoprider, Drive

  • Roma Medical, ATTO, CTM, eFoldi, Travelux

  • Invacare, Sunrise Medical

  • And much more!

Mobility Repair Services Covering All Of Ireland:

  • Dublin, Kildare, Wicklow, Louth, Wexford, Carlow, Kilkenny, Meath, Laois, Offaly, Limerick, Waterford, Cork, Galway etc.

  • Covering All Counties Nationwide!

Solutions For All Brands Of Mobility Scooters & Electric Wheelchairs

  • Pride, Kymco, Rascal, Freerider, Shoprider, Drive

  • Roma Medical, ATTO, CTM, eFoldi, Travelux

  • Invacare, Sunrise Medical

  • And much more!

Mobility Repair Services Covering All Of Ireland:

  • Dublin, Kildare, Wicklow, Louth, Wexford, Carlow, Kilkenny, Meath, Laois, Offaly, Limerick, Waterford, Cork, Galway etc.

  • Covering All Counties Nationwide!

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If you prefer to have a chat with us then you can call today us on 083 304 4129.

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