Cadiz
Give the Shoprider name and plate code alongside Cadiz. Roma wording on the reference does not establish compatibility with other Roma products.
Model reference (opens a new tab)Home-visit repair enquiries · Ireland
Shoprider scooter repairs
Cadiz, Sovereign and Cameo are examples of Shoprider names recorded in our catalogue. You may also have Roma Medical or RMA wording on older paperwork, so keep all the identifying details together. The office checks the exact scooter, the fault and the proposed repair rather than treating a badge as automatic acceptance.
Standard: typically 5–7 working days; longer-distance visits can take 7–10 working days. Urgent: 3–5 working days. Both are subject to availability and office confirmation; this is not an emergency or roadside recovery service.
Identify the scooter before choosing parts
Which Shoprider model do you have?
Some Shoprider model references are published by Roma Medical, and the catalogue also contains RMA-labelled records. That is a reason to retain the original paperwork, not to assume every Roma or RMA product is a Shoprider. Give the actual make, full model and any number on your scooter.
Sovereign
Retain any 3 or 4 suffix shown on your own scooter. Do not omit the number when identifying a Sovereign version.
Model reference (opens a new tab)Cameo
Give the full make and model as printed, even if older paperwork carries another label. Ask the office to confirm the exact scooter.
Model reference (opens a new tab)These are examples of lead-acid versions recorded in our equipment catalogue, not a complete model list or automatic acceptance for repair. Similar names, different years and battery variants can have different parts. Our office confirms the exact equipment and whether we can help.
Search your make and model in the instant estimator. If you cannot find it, use the unknown-model route or contact us rather than choosing a similar scooter.
A fault description is more useful than a guess
Tell us what your scooter is doing
A scooter that will not start, stops unexpectedly or loses range does not always need the same repair. Describe the symptom, when it began and whether the fault is constant or intermittent.
- Photograph all make and model wording visible on the scooter, including Shoprider, Roma or RMA where actually present.
- Include a Sovereign wheel-number suffix or another model ending if printed; do not leave it out when requesting a repair.
- Keep old paperwork for identification and explain when the fault occurs. Leave covers, battery connections and wiring untouched.
If steering, braking or drive feels unsafe, stop using the scooter until it has been assessed. Do not bypass safety switches, dismantle a battery pack or continue charging a damaged pack.
What the repair estimate covers
The estimator shows a home-visit estimate for your address. An estimate is not a diagnosis, confirmed booking or promise that a particular part is available.
Batteries are excluded from the repair estimate. Major replacement parts require a separate quote and your agreement before that work proceeds.
If the battery system is lithium, it is outside our repair and replacement service. Tell the office if the label says lithium, Li-ion or LiFePO4; do not choose a lead-acid version to obtain an estimate.
Looking for lead-acid battery replacement instead?A clear next step
Request a Shoprider repair visit in Ireland
1. Choose your equipment
Select scooter repair and find the exact make and model where listed. Keep the model plate or original paperwork handy.
2. Explain the problem
Enter your address and fault details. Review the Standard and Urgent home-visit estimates without assuming the fault has already been diagnosed.
3. Office confirmation
The office checks your model, address, availability and repair scope. Any major parts and additional work need agreement.
Home-visit enquiries are available across Ireland’s 26 counties. The office confirms your exact address, model suitability and appointment availability before booking.
My Shoprider paperwork carries Roma or RMA wording. Is that useful?
Yes. Give the office every name on the scooter and paperwork, with the model and fault description. It can help identify an older unit, but it is not proof that different models share parts. If you cannot match an exact catalogue entry, choose the unknown-model route.
Are you an authorised Shoprider dealer or manufacturer repair centre?
We are an independent mobility equipment repair service. This page identifies the brand for repair enquiries; it does not claim manufacturer authorisation or endorsement.
Can I request a repair if my model is not listed?
Yes, send the make, exact model and fault description to the office. A model missing from the examples is not automatically accepted or rejected. We must confirm suitability, and lithium equipment remains outside our service.
Are batteries included in a scooter repair estimate?
No. Batteries are excluded from the repair estimate. If a lead-acid replacement is needed, use the battery-replacement estimator for the applicable bundled home-service options. Major repair parts also need a separate quote and agreement.
Mobility Minder
First month free*
Keep your scooter cared for between services
Annual servicing, an included repair warranty and battery care in one straightforward monthly plan.
*First month free after a qualifying paid repair, annual service or battery replacement. Fully working supported equipment only; office approval, written terms and a six-month repair waiting period apply.
Instant estimate
See your visit price in about a minute
Standard and Urgent prices for your address, VAT included. Our office confirms every estimate.