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Home-visit repair enquiries · Ireland

Roma Medical / RMA scooter repairs

Roma Medical and RMA scooter names can overlap with Shoprider wording, so the complete name on the scooter matters. Allrounder, Explorer and Shoprider Girona are examples recorded in our catalogue. Tell us the model exactly as printed and describe the fault so the office can check the equipment before confirming a visit.

Standard: typically 5–7 working days; longer-distance visits can take 7–10 working days. Urgent: 3–5 working days. Both are subject to availability and office confirmation; this is not an emergency or roadside recovery service.

Mobility scooter being repaired in a workshop
A workshop repair image from our scooter repairs page, not a photograph of a particular Roma Medical / RMA model.

Identify the scooter before choosing parts

Which Roma Medical / RMA model do you have?

RMA is not a universal alias for every Roma Medical or Shoprider product. Keep both the maker wording and full model name from the plate. If Shoprider appears in the name, include it rather than shortening the model to Girona or another place name.

Allrounder

Record Roma Medical or RMA with Allrounder and the plate code. Do not use a similarly named entry under another maker.

Model reference (opens a new tab)

Shoprider Girona

Keep Shoprider in the name if it appears on the scooter or paperwork, and include any plate code for the exact unit.

Model reference (opens a new tab)

These are examples of lead-acid versions recorded in our equipment catalogue, not a complete model list or automatic acceptance for repair. Similar names, different years and battery variants can have different parts. Our office confirms the exact equipment and whether we can help.

Search your make and model in the instant estimator. If you cannot find it, use the unknown-model route or contact us rather than choosing a similar scooter.

A fault description is more useful than a guess

Tell us what your scooter is doing

A scooter that will not start, stops unexpectedly or loses range does not always need the same repair. Describe the symptom, when it began and whether the fault is constant or intermittent.

  • Photograph every maker and model label visible on the scooter, including Roma Medical, RMA or Shoprider wording where present.
  • Describe whether the scooter loses power, stops while moving or shows a repeatable warning pattern.
  • Keep the charger label and any original Roma or RMA paperwork available for office follow-up; do not open covers or wiring.

If steering, braking or drive feels unsafe, stop using the scooter until it has been assessed. Do not bypass safety switches, dismantle a battery pack or continue charging a damaged pack.

What the repair estimate covers

The estimator shows a home-visit estimate for your address. An estimate is not a diagnosis, confirmed booking or promise that a particular part is available.

Batteries are excluded from the repair estimate. Major replacement parts require a separate quote and your agreement before that work proceeds.

If the battery system is lithium, it is outside our repair and replacement service. Tell the office if the label says lithium, Li-ion or LiFePO4; do not choose a lead-acid version to obtain an estimate.

Looking for lead-acid battery replacement instead?

A clear next step

Request a Roma Medical / RMA repair visit in Ireland

1. Choose your equipment

Select scooter repair and find the exact make and model where listed. Keep the model plate or original paperwork handy.

2. Explain the problem

Enter your address and fault details. Review the Standard and Urgent home-visit estimates without assuming the fault has already been diagnosed.

3. Office confirmation

The office checks your model, address, availability and repair scope. Any major parts and additional work need agreement.

Home-visit enquiries are available across Ireland’s 26 counties. The office confirms your exact address, model suitability and appointment availability before booking.

Should I choose Roma Medical when my paperwork says RMA or Shoprider?

Use the wording on your own scooter and include every brand or model name shown. RMA, Roma Medical and Shoprider are not treated as automatic substitutes for one another. If the exact entry is missing, use the unknown-model route and let the office check the plate and paperwork.

Are you an authorised Roma Medical / RMA dealer or manufacturer repair centre?

We are an independent mobility equipment repair service. This page identifies the brand for repair enquiries; it does not claim manufacturer authorisation or endorsement.

Can I request a repair if my model is not listed?

Yes, send the make, exact model and fault description to the office. A model missing from the examples is not automatically accepted or rejected. We must confirm suitability, and lithium equipment remains outside our service.

Are batteries included in a scooter repair estimate?

No. Batteries are excluded from the repair estimate. If a lead-acid replacement is needed, use the battery-replacement estimator for the applicable bundled home-service options. Major repair parts also need a separate quote and agreement.

Mobility Minder First month free*

Keep your scooter cared for between services

Annual servicing, an included repair warranty and battery care in one straightforward monthly plan.

*First month free after a qualifying paid repair, annual service or battery replacement. Fully working supported equipment only; office approval, written terms and a six-month repair waiting period apply.

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Standard and Urgent prices for your address, VAT included. Our office confirms every estimate.

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