HS-320
Keep the HS prefix and all three digits. If the code differs, request an exact model check rather than choosing a nearby entry.
Model reference (opens a new tab)Home-visit repair enquiries · Ireland
C.T.M. scooter repairs
C.T.M. scooter names such as HS-320, HS-570 and HS-740 are codes, so a misplaced digit can point to the wrong equipment. Copy the full code from the plate when describing a fault. The office checks the exact scooter, proposed repair and parts availability before confirming a home visit.
Standard: typically 5–7 working days; longer-distance visits can take 7–10 working days. Urgent: 3–5 working days. Both are subject to availability and office confirmation; this is not an emergency or roadside recovery service.
Identify the scooter before choosing parts
Which C.T.M. model do you have?
Keep the HS prefix, the hyphen and every digit. HS-320, HS-570 and HS-740 are distinct catalogue entries, not interchangeable selections. If another trade label appears on paperwork, keep it as well, but use the actual plate to identify the scooter.
HS-570
Photograph the code in good light so the digits can be read. Transposed numbers can identify a different scooter.
Model reference (opens a new tab)HS-740
Use the full HS-740 code and any additional wording printed on the plate. A brand match alone does not establish parts availability.
Model reference (opens a new tab)These are examples of lead-acid versions recorded in our equipment catalogue, not a complete model list or automatic acceptance for repair. Similar names, different years and battery variants can have different parts. Our office confirms the exact equipment and whether we can help.
Search your make and model in the instant estimator. If you cannot find it, use the unknown-model route or contact us rather than choosing a similar scooter.
A fault description is more useful than a guess
Tell us what your scooter is doing
A scooter that will not start, stops unexpectedly or loses range does not always need the same repair. Describe the symptom, when it began and whether the fault is constant or intermittent.
- Take a sharp close-up of the code on the model plate so each digit after HS can be checked.
- Record when the fault began, what changed beforehand and any controller display, flash or beep pattern.
- Find paperwork that repeats the model code and keep the charger label available; leave electrical testing and dismantling to a repairer.
If steering, braking or drive feels unsafe, stop using the scooter until it has been assessed. Do not bypass safety switches, dismantle a battery pack or continue charging a damaged pack.
What the repair estimate covers
The estimator shows a home-visit estimate for your address. An estimate is not a diagnosis, confirmed booking or promise that a particular part is available.
Batteries are excluded from the repair estimate. Major replacement parts require a separate quote and your agreement before that work proceeds.
If the battery system is lithium, it is outside our repair and replacement service. Tell the office if the label says lithium, Li-ion or LiFePO4; do not choose a lead-acid version to obtain an estimate.
Looking for lead-acid battery replacement instead?A clear next step
Request a C.T.M. repair visit in Ireland
1. Choose your equipment
Select scooter repair and find the exact make and model where listed. Keep the model plate or original paperwork handy.
2. Explain the problem
Enter your address and fault details. Review the Standard and Urgent home-visit estimates without assuming the fault has already been diagnosed.
3. Office confirmation
The office checks your model, address, availability and repair scope. Any major parts and additional work need agreement.
Home-visit enquiries are available across Ireland’s 26 counties. The office confirms your exact address, model suitability and appointment availability before booking.
Can I choose the nearest HS code if mine is missing?
No. A nearby number does not establish the same equipment or parts. Use the unknown-model route and give the exact code, a photograph and your fault description for the office to check.
Are you an authorised C.T.M. dealer or manufacturer repair centre?
We are an independent mobility equipment repair service. This page identifies the brand for repair enquiries; it does not claim manufacturer authorisation or endorsement.
Can I request a repair if my model is not listed?
Yes, send the make, exact model and fault description to the office. A model missing from the examples is not automatically accepted or rejected. We must confirm suitability, and lithium equipment remains outside our service.
Are batteries included in a scooter repair estimate?
No. Batteries are excluded from the repair estimate. If a lead-acid replacement is needed, use the battery-replacement estimator for the applicable bundled home-service options. Major repair parts also need a separate quote and agreement.
Mobility Minder
First month free*
Keep your scooter cared for between services
Annual servicing, an included repair warranty and battery care in one straightforward monthly plan.
*First month free after a qualifying paid repair, annual service or battery replacement. Fully working supported equipment only; office approval, written terms and a six-month repair waiting period apply.
Instant estimate
See your visit price in about a minute
Standard and Urgent prices for your address, VAT included. Our office confirms every estimate.